Overview of the Collection
|
| |
Repository Name:
|
|
Museum of History &
Industry Sophie Frye Bass
Library
2700 24th Avenue East Seattle, WA 98112 Phone: 206-324-1126 URL: http://www.seattlehistory.org
|
| |
Collection Number:
|
|
1993.43
|
|
| |
Creator:
|
|
Frederick
& Nelson
|
|
| |
Title:
|
|
Frederick &
Nelson Records
|
|
| |
Dates:
|
|
1901-1991 (inclusive)
|
|
| |
Quantity:
|
|
46 boxes 42 linear feet plus oversize materials
|
|
| |
Languages:
|
|
Collection
materials are in
English.
|
| |
Summary:
|
|
Papers, photographs, scrapbooks,
recordings and audio-visual materials from the Frederick & Nelson
department store, primarily from the flagship store in Seattle. Photographs
includes images of early Frederick & Nelson stores, the downtown Seattle
store, and a large number of photographs of Frederick & Nelson window and
store displays, including World War II related displays and the annual Santa
Claus window.
|
| |
Location of Collection:
|
|
Library Annex I, 3.4-5.6 5A.4.3 and .5 (16 mm films)
|
|
| |
Historical Note
Frederick & Nelson was one of Seattle’s foremost department stores
and was considered by many to be a Seattle institution. Founded by partners
D.E. Frederick and Nels Nelson in 1890 as a second hand furniture store on
Seattle’s Front Street, the store expanded steadily in its early years,
starting with the sale of new furniture after the acquisition of the Queen City
Furniture Co. in 1891. Early on, the store provided home delivery service,
using its fleet of horse drawn delivery wagons. Among the store’s early
customers were the local Native Americans, prospectors heading to the Yukon and
the new hotels which had sprung up to accommodate the prospectors.
The store moved into the Rialto building at 2nd and Madison in 1897;
the business gradually developed into a department store under the partners’
philosophy that their store should provide whatever merchandise their customers
ask for. By 1906, Frederick & Nelson had annexed more space in the Rialto
building, opened its first tearoom and introduced ready-to-wear men’s and
women’s fashions, a novel alternative to fine clothing made-to-order.
Founder Nels Nelson fell ill and died on a New York bound steamer in
1907. Under the leadership of D.E. Frederick, Frederick & Nelson continued
to grow, and by 1914, D.E. decided to build a six-story store at 5th Avenue and
Pine Street. Though detractors referred to the decision to build outside of the
city’s retail district as “Frederick’s folly,” the store, designed by architect
John Graham, was an instant success. The new store included a tearoom, beauty
salon, post office, auditorium, nursery and a fully equipped medical facility.
The store also hosted many events, such as the weekly fashion shows staged each
Wednesday in the tearoom.
In 1929, at age 69, D.E. Frederick decided to retire, selling the
store to Marshall Field & Co. for six million dollars. In spite of the
initial concern of its customers about Frederick & Nelson becoming part of
a vast retail system, the store continued to grow both as a business and as a
Seattle tradition. Marshall Fields executive William Street was hired to run
Frederick & Nelson in 1938, and he guided the store through its successful
period from the recovery after the Great Depression, through the World War II
period, the post-war boom and the store expansion and growth of the 1950s. For
example, Frederick & Nelson became involved in the war effort in the 1940s,
opening a temporary branch store on the grounds of the Boeing’s No. 2 plant and
winning a special merit award for its promotion of war bonds and stamps in the
war loan drive. Later, as people began moving to the suburbs after the war, the
first of the suburban branches opened in the Bellevue Shopping Square in 1946.
After a major renovation, the flagship Seattle store reopened with 10 floors
above ground and 12 shopping levels.
Over the years, Frederick & Nelson had supported the local
community, for example by promoting the Seattle Symphony with special display
windows and its black tie “Symphoneve” benefits. Its auditorium was also used
by art groups as well as by civic organizations.
Though the tradition of in-store Christmas caroling by staff began as
early as1918, the store tradition of the Santa Claus window at 6th and Pine
began in 1943, with children posing with Santa for a holiday photograph.
Business eventually began to decline as discount retailers attracted
customers and increasing control by the Marshall Fields inhibited local
decision-making. In 1982, Batus, Inc. bought Marshall Fields & Co. and
Frederick & Nelson became part of Batus’ retail division. Continuing to
lose money, Frederick & Nelson was sold in 1989 to local investors who
sought to restore the store’s reputation. Losses continued to mount, however,
and the store filed for bankruptcy in 1991, finally closing its doors on May
31, 1992. The building was sold to Nordstrom, which reopened the building as
its flagship store in 1998.
Content Description
The collection is comprised of textual materials, photographs,
scrapbooks and audio-visual materials from the Frederick & Nelson
department store, primarily the Seattle store. The bulk of the collection seems
to have originated from the Sales Promotion department, though the collection
also includes materials from the Human Resources and Training departments, Food
Service department, and Display and Sign department.
Sales Promotion materials include catalogs and mailers, and files
about special events at the store such as autograph parties, fashion shows and
other promotional events. This series also contains historical materials about
the store which seem to have been collected for use in promotional and
anniversary publications over the years, and specifically for use in the
Frederick & Nelson centennial book “More than a Store” by Robert Specter.
These materials include clippings, memos and ephemera such as menus and event
programs.
Food service materials include a collection of menus from the various
Frederick & Nelson eating establishments, such as the Tea Room and the
Men’s Grill. Human Resources materials include over 70 years of the staff
newsletter “Between Ourselves”, and training manuals and sales procedure
guides, which illustrate the detailed attention that Frederick & Nelson
paid to customer relations.
The Photographs series parallels the textual materials, containing
photographs of in-store events such as book signings and fashion shows, and
store anniversary events. Historical photos include images of store founders
D.E. Frederick and Nels Nelson, and store executives, managers and staff over
the years. Other photographs document the early Frederick & Nelson store,
including the store in the Rialto building, and horse drawn delivery carts and
delivery trucks from the early 1900s. Later store photos document the downtown
Seattle flagship store as well as the several branch stores, including store
openings and the remodel of the Seattle store in the early 1950s. The
photographs also document interior store displays and window displays between
1939 and 1977, including the annual Christmas display and Santa Claus windows,
and special displays such as the many war bonds promotional displays of the
mid-1940s.
Audio-visual materials include recordings of radio and television ads,
videotapes of fashion shows and films of Uncle Mistletoe puppet shows at the
store in the 1960s.
Arrangement
The collection is arranged into the following series and subseries.
Many subseries are further arranged into subdivisions in the complete
inventory.Materials within series and subseries are arranged roughly
chronologically.
- Series 1: Human Resources and Training Department
- Subseries A: Staff newsletters
- Subseries B: Staff training manuals
- Subseries C: Other staff manuals and employment related
papers
- Series 2: Food Service
- Subseries A: Menus
- Subseries B: Other materials
- Series 3: Marketing and Sales Promotion Department
- Subseries A: Advertising
- Subseries B: Marketing
- Subseries C: Special Events
- Subseries D: Miscellaneous publicity files
- Subseries E: Historical Materials
- Series 4: Display and Sign Departments
- Series 5: Photographs
- Subseries A: Historical photographs
- Subseries B: Publicity photographs
- Subseries C: "Between Ourselves" photographs
- Subseries D: Centennial Book
- Subseries E: Display
- Series 6: Audiovisual materials
- Subseries A: Videotape
- Subseries B: Audiotape
- Subseries C: Film (16mm)
- Subseries D: Phonograph records
- Series 7: Scrapbooks
Administrative Information
Acquisition Information Donated by the Sabey Companies in 1993
Processing Note Processed by Jackie Lawson in 1994, Jennifer Evans in 1996, and Jody
Hendrickson in 2006.
At the time of the final processing of the collection, it was not
clear how much of the arrangement was the result of original order and how much
had been imposed during previous processing. Materials were arranged according
to department of origin, to the extent that this could be discerned.
Separated Materials These materials are part of a donation that also included a number of
artifacts. These artifacts are cataloged and stored separately by MOHAI's
Collections Department.
Use of the Collection
Restrictions on Access The collection is open to the public by appointment.
Restrictions on Use The Museum of History & Industry is the owner of the materials in
the Sophie Frye Bass Library and makes available reproductions for research,
publication, and other uses. Written permission must be obtained from MOHAI
before any reproduction use. The museum does not necessarily hold copyright to
all of the materials in the collections. In some cases, permission for use may
require seeking additional authorization from the copyright owners.
Preferred Citation Frederick & Nelson Records, Museum of History & Industry,
Seattle
Related Information
Bibliography Specter, Robert. More than a store: Frederick
& Nelson, 1890 to 1990. Bellevue, Wash. Documentary Book Publishers
Corp., 1990.
Subjects
| Frederick,
Donald E. |
| Nelson,
Nels B., 1854-1907 |
| Marshall
Field & Company |
| Seattle
(Wash.) |
| Photographic
prints |
| Department store
Santas--Washington (State)--Seattle |
| Department
stores--Washington (State)--Seattle |
| Employees--Washington
(State)--Seattle |
| Shopping--Washington
(State)--Seattle |
Detailed Description of the Collection
| |
Series 1:
Human Resources and Training
Departments
|
| |
Container(s)
|
Description
|
|
Dates
|
| |
|
|
Subseries A:
Staff newsletters
|
|
|
| |
|
|
"Between Ourselves"
|
|
1918-1978 |
| |
|
|
"Between Ourselves"
|
|
1979-1986 |
| |
|
|
"First"
|
|
1986-1991 |
| |
|
|
Correspondence about "First"
and proofs
|
|
1986-1991 |
| |
|
|
Subseries B:
Staff training manuals
|
|
|
| |
|
|
"Store Procedure" booklets
|
|
1929-1942 |
| |
|
|
"System book" booklets (called
"Floor Audit System Book" after 1960)
|
|
1929-1972 |
| |
|
|
Pamphlets on selling principles
and standards
|
|
undated |
| |
|
|
Merchandise directory; store
information for summer visitors
|
|
1933-1935 |
| |
|
|
Employee manuals by department
|
|
1938-1969 |
| |
4"x6" booklets for each employee position with directions
about personal and departmental appearance, customer contact and descriptions
of general responsibilities and particular duties.
|
| |
|
|
The
Frederick and Nelson Way (general employee manual)
|
|
1943-1990 |
| |
|
|
Frederick
and Nelson and You
|
|
circa 1944 |
| |
|
|
Guide to writing business
letters
|
|
circa 1945 |
| |
|
|
Manual for Secretaries and
Stenographers
|
|
1946 |
| |
|
|
Manual of Sales Promotion
Policies and Procedures guidelines for Sales Associate productivity reviews
|
|
1951 undated |
| |
|
|
Recruitment manual "Your career
at Frederick and Nelson"
|
|
before 1965 |
| |
|
|
Guide to
Good Leadership; leadership review
|
|
1948 1965 |
| |
|
|
Procedure for Catalog Orders
|
|
1970 October |
| |
|
|
Electronic Sales Register
System Book
|
|
1979 |
| |
|
|
Personnel policies and
procedures
|
|
circa 1980s |
| |
|
|
"Welcome to Frederick &
Nelson," new employee brochure
|
|
1985 September |
| |
|
|
Selling floor procedures
|
|
circa 1987 |
| |
|
|
Associate training packet
|
|
circa 1990 |
| |
|
|
"Professional Representative of
Service Training"
|
|
1990 |
| |
|
|
"Training for our Future"
training program
|
|
1990 |
| |
|
|
Management training program
|
|
1990 |
| |
|
|
"Reshaping the Present:
Assessing our most valuable asset"
|
|
1991 February |
| |
|
|
Holiday guide for staff
|
|
1991 |
| |
|
|
The Leadership Corps
|
|
1991 |
| |
|
|
Preparing
for the next step: job strategies that work from Outplacement services
|
|
1991 |
| |
|
|
Subseries C:
Other staff manuals and
employment related papers
|
|
|
| |
|
|
Frederick & Nelson
telephone directories
|
|
1972-1981 |
| |
|
|
Frederick & Nelson
management and organization directories
|
|
1969-1988 |
| |
|
|
Daycare and Preschool Policies
and Procedures Handbook
|
|
undated |
| |
|
|
Employee insurance plan
descriptions
|
|
1978-1981 |
| |
|
|
Metro pass subsidy program
correspondence and brochure
|
|
1981 |
| |
|
|
Labor agreement
|
|
1984 |
| |
|
|
Miscellaneous memos to staff
from personnel office
|
|
1989 |
| |
|
|
"Certification of Appreciation
& Empowerment"
|
|
circa 1990 |
| |
|
|
Frederick
& Nelson Employee Survey results prepared by Elway Research
|
|
1990 March |
| |
|
|
Employee poster "The Creation
of Value"
|
|
|
| |
oversize
|
| |
Series 2:
Food Service
|
| |
Container(s)
|
Description
|
|
Dates
|
| |
|
|
Subseries A:
Menus
|
|
|
| |
|
|
Menus by establishment
|
|
|
| |
|
|
Arcade Cafe
|
|
1982-1983 |
| |
|
|
The Azalea Room (Aurora
Village store)
|
|
circa 1960s |
| |
|
|
Cafe Fredericks
|
|
1976 |
| |
|
|
Caffetto Cafe
|
|
1980s |
| |
|
|
Deli Buffet
|
|
1985 |
| |
|
|
Frango Restaurant
|
|
1980s |
| |
|
|
Frederick and Nelson
Restaurant
|
|
1970-1983 |
| |
|
|
Garden Room
|
|
circa 1969 |
| |
|
|
The Greenery
|
|
1983; 1895; undated |
| |
|
|
The Grill
|
|
1986 |
| |
|
|
L'Express
|
|
1982-1990 |
| |
|
|
Men's Grill
|
|
1963;undated |
| |
|
|
Paul Bunyan Room
|
|
1940 1970s |
| |
|
|
Perkins Pub (Portland,
Oregon)
|
|
1985 |
| |
|
|
Tea Room and Grill
|
|
1927-1969 |
| |
|
|
Oversize menus
|
|
|
| |
|
|
Menus by type
|
|
|
| |
|
|
Beverage
|
|
undated |
| |
|
|
Breakfast/brunch
|
|
1970s-1980s |
| |
|
|
Children's
|
|
undated |
| |
|
|
Dessert
|
|
undated |
| |
|
|
Specials
|
|
1969-1972 undated |
| |
|
|
Themed menus
|
|
undated |
| |
|
|
Fruit festivals
|
|
|
| |
|
|
Holiday menus
|
|
|
| |
|
|
National and regional menus
|
|
|
| |
|
|
"Seafare" menu
|
|
|
| |
|
|
Subseries B:
Other materials
|
|
|
| |
|
|
Paul Bunyan Room non-menu
item list; preparation guidelines
|
|
1974-1980 |
| |
|
|
Tea Room special events
programs
|
|
1947-1957 |
| |
|
|
Tea Room pamphlet
|
|
circa 1952 |
| |
|
|
Frederick and Nelson
Restaurant discount card
|
|
undated |
| |
|
|
Rene Ferterer's menu planning
files containing menus with notes
|
|
undated |
| |
Series 3:
Marketing & Sales Promotion
Department
|
| |
Container(s)
|
Description
|
|
Dates
|
| |
|
|
Subseries A:
Advertising
|
|
|
| |
|
|
Frederick & Nelson catalogs
|
|
1940-1972 |
| |
|
|
Frederick & Nelson catalogs
|
|
1973-1979 |
| |
|
|
Frederick & Nelson catalogs
|
|
1980-1982 |
| |
|
|
Frederick & Nelson catalogs
|
|
1983-1985 |
| |
|
|
Frederick & Nelson catalogs
|
|
1986-1991 |
| |
|
|
Frederick & Nelson catalogs
|
|
undated |
| |
|
|
Advertisements
|
|
1913-1990 |
| |
Mostly newspaper clippings of Frederick and Nelson
advertisements. Includes theater programs and a typewritten description of
Frederick and Nelson newspaper ad campaigns between 1892-1918.
|
| |
|
|
Advertising proofs
|
|
1958-1969 |
| |
|
|
Correspondence and proofs for
advertising in University of Washington publications
|
|
1961-1966 |
| |
|
|
Original artwork and paste ups
for Christmas and Easter advertising
|
|
undated |
| |
|
|
Press release about Milkmaid
Beauty Clinic
|
|
undated |
| |
|
|
Catalog costs and sales figures
|
|
1951-1965 |
| |
|
|
Christmas catalog-blank vendor
agreement and copy information forms
|
|
1958 |
| |
|
|
Sales figures for "Uncle
Mistletoe" flyer figures
|
|
1958 |
| |
|
|
Advertising copy for High
School Shop mailer and Back-to-School Booklet
|
|
circa 1960s |
| |
|
|
Timber
Operator magazine ad for book by Stewart Holbrook
|
|
1961 |
| |
|
|
World's Fair campaign
|
|
1962 |
| |
|
|
Quotes for printing services
for mailers and catalogs
|
|
1963-1968 |
| |
|
|
Correspondence on production of
"January Beauty Buys" advertising mailer
|
|
1962-1964 |
| |
|
|
Correspondence on production of
"Sale of sales" advertising mailer
|
|
1963 |
| |
|
|
New
Yorker magazine ads
|
|
1963 |
| |
|
|
White Sale catalog
|
|
1963-1970 |
| |
Correspondence on production of the annual White Sale catalog.
Also includes sales figures and sales estimates.
|
| |
|
|
Correspondence and proofs:
Christmas catalog
|
|
1964-1965 |
| |
|
|
Correspondence and proofs:
Pre-Christmas mailers and enclosures
|
|
1964-1967 |
| |
|
|
Correspondence on Christmas
postcards
|
|
1964-1967 |
| |
|
|
Ski School brochures
|
|
1965-1978 |
| |
|
|
Correspondence on lending
library book jackets
|
|
1966 |
| |
|
|
Advertisements in American
Camping Association camp directory
|
|
1966-1968 |
| |
Correspondences and copies of directories
|
| |
|
|
Christmas catalogs
|
|
1964-1969 |
| |
Correspondence, production schedule, estimates
|
| |
|
|
Direct mail information,
including correspondence and receipts for bulk mailings using permit imprint
|
|
1964-1970 |
| |
|
|
Direct mail costs, sales
figures, advertising records and analyses of performance
|
|
1981-1986 |
| |
|
|
Correspondence and proofs:
television warranty
|
|
1970 |
| |
|
|
"Cookin' in Style" sales
campaign
|
|
1982 |
| |
|
|
Examples of packaging from
Frango products
|
|
1986 March |
| |
|
|
Miscellaneous correspondence
and price lists
|
|
1965-1970 |
| |
|
|
Internal sales promotion
|
|
1981 December |
| |
|
|
92nd anniversary advertising
strategy
|
|
1982 |
| |
|
|
"Downtown Seattle" volume of
downtown store advertisements
|
|
1988 |
| |
|
|
Christmas catalog sales
analysis by Manus Direct Response Marketing
|
|
1989 |
| |
|
|
"Uncle Mistletoe" and "Fearless
Freddy" characters, original artwork and proofs for ads
|
|
undated |
| |
|
|
"Freddy Bear" promotion
|
|
1987-1988 |
| |
Press releases, correspondence, schedules, public relations
plan
|
| |
|
|
Direct mail samples
|
|
1980s-1991 |
| |
|
|
"Focus," weekly department
newsletter
|
|
1990 April |
| |
|
|
Layout and negative for Frango
ad
|
|
undated |
| |
oversize
|
| |
|
|
Artwork for ad with Huskie
football team and Uncle Mistletoe
|
|
undated |
| |
oversize
|
| |
|
|
Posters
|
|
undated |
| |
oversize Fur Care Program, "You're First," holiday meal service,
Christmas, Frango, Santa photos, Junior Seahawks Club, Garden Gazebo, Frederick
& Nelson's credit card and the Frederick & Nelson Dick Tracy Look-alike
contest.
|
| |
|
|
Subseries B:
Marketing
|
|
|
| |
|
|
Marketing reports
|
|
circa 1980s |
| |
Competitive analyses, market analyses and income and spending
estimates; recommendations for Oregon store
|
| |
|
|
Marketing reports
|
|
1980-1983 |
| |
Tri-cities Market Analysis, Western Washington shopping Center
comparisons, Seattle downtown Shoppers' survey summary; Batus, Inc.1983 Annual
Report; data on store opening dates and square footage
|
| |
|
|
Marketing report prepared by
Komo/Katu Market Audits
|
|
1991 March |
| |
|
|
Subseries C:
Special Events
|
|
1946-1980 |
| |
Folders include press releases, plans and clippings as well as
promotional materials and publicity photographs received by Frederick &
Nelson for the event. Photographs documenting many of these events are in the
"Historical materials" subseries of the "Photographs" series under "Events and
Promotions."
|
| |
|
|
DuBarry Success School
|
|
1946 June |
| |
|
|
Esther Dorothy show
|
|
1946 August |
| |
| |